Advice & help with housing shortages

Our advice on housing shortages is an offer to all people

  • who are threatened with losing their home,
  • who no longer have a home of their own,
  • who have to look for a new home and need support in doing so.

If you are unable to pay your rent, are threatened with termination without notice or if you have already received a notice of termination or an eviction notice, you can get help and support at our advice centers. If you have had to give up your home and are now without a place to stay, you will be informed about the options for temporary accommodation or referred there.

Advice is also provided if your previous housing situation has become unbearable, for example due to structural defects or cramped conditions. In any case, we will clarify whether you are entitled to social benefits and initiate the application process. If necessary, we will put you in touch with other support facilities.

Our work is complemented by the operation and support of emergency housing shelters and day and overnight accommodation as well as the provision of lunches.

Neumünster
The Central Counseling Center for People in Housing Need in Neumünster (ZBS)

Our counseling center in Neumünster is divided into men's and family counseling, offender support in the prison and women's counseling in order to take into account the special situation of women in housing need.

Contact
Zentrale Beratungsstelle für Menschen in Wohnungsnot (ZBS)
Melanie Popp
Gasstraße 12
24534 Neumünster

Opening hours

Counseling for men and families (open consultation hours):
Monday and Friday 9.00 a.m. to 12.00 p.m.
Thursday 2.00 p.m. to 4.00 p.m.

Counseling for women (open consultation hours):
Monday 9.00 a.m. to 12.00 p.m.
Friday 9.00 a.m. to 12.00 p.m.

Further appointments by arrangement.

Day and overnight accommodation in Neumünster

We offer overnight accommodation for homeless men and women at the overnight shelter. Admission is only ever temporary, and anyone aged 18 or over who is homeless can be admitted. Admission to the overnight shelter is possible around the clock. For families with underage children, we find individual solutions outside our facility.

People accommodated in the overnight shelter can stay in the day center during the day. It is also open to visitors from Neumünster during opening hours. Lunch is offered several days a week. The staff are happy to help with everyday questions.

Contact
Tages- und Übernachtungsstelle Neumünster
Melanie Popp
Gasstraße 12
24534 Neumünster

Opening hours

For visitors to the day center:
Monday - Wednesday 11.00 to 17.00
Closed on Thursday
Friday 11.00 to 17.00
Closed on Saturday and Sunday

Segeberg district
Emergency housing advice Bad Segeberg
Contact
Wohnungsnotlagenberatung Bad Segeberg
Yasmin Ihns
Norbert Penning
Lübecker Str. 10
23795 Bad Segeberg
Emergency housing advice Bornhöved
Contact
Wohnungsnotlagenberatung Bornhöved
Günter Grotzeck
Lindenstraße 5
24619 Bornhöved

Opening hours

Mondays 13.00 to 16.00 (open consultation hours)

Further appointments by arrangement.

Emergency housing counseling Wahlstedt
Contact
Wohnungsnotlagenberatung Wahlstedt
Günter Grotzeck
Waldstraße 1
23812 Wahlstedt

Opening hours

Appointments by arrangement.

Emergency housing counseling Trappenkamp
Contact
Wohnungsnotlagenberatung Trappenkamp
Norbert Penning
Am Markt 9c
24610 Trappenkamp

Opening hours

Appointments by appointment only.

Emergency housing advice Bad Bramstedt
Contact
Wohnungsnotlagenberatung Bad Bramstedt
Günter Grotzeck
Bleeck 23
24576 Bad Bramstedt
Emergency housing counseling Kaltenkirchen
Contact
Wohnungsnotlagenberatung Kaltenkirchen
Nadja Nemitz
Flottkamp 13b
24568 Kaltenkirchen
Emergency housing counseling Henstedt-Ulzburg
Contact
Wohnungsnotlagenberatung Henstedt-Ulzburg
Norbert Penning
Rathausplatz 3
24558 Henstedt-Ulzburg
Advice and housing skills training in the Segeberg district

In addition to emergency housing advice, we offer housing skills training in the Segeberg district, which is aimed at people with a refugee or migrant background. Among other things, this provides training in the basics and skills that are relevant to renting your own home.

Contact
Wohnungslosenhilfe Kreis Segeberg
Norbert Penning
Lübecker Str. 10
23795 Bad Segeberg

Opening hours

Appointments by appointment only.

Keel
Residential and outpatient assistance for people in special circumstances

As part of this assistance, we support people on a case-by-case basis in accordance with Section 67 SGB XII to help them overcome particular social difficulties according to their individual needs. The focus here is on support in maintaining and securing housing. The focus is on activating and strengthening personal resources.

Contact
67er Hilfe & Wohnbegleitende Hilfen Kiel-Gaarden
Susanne Preuss
Kaiserstraße 57
24143 Kiel
67er Hilfe & Wohnbegleitende Hilfen Kiel-Mitte
Klara Jost
Schaßstr. 4
24103 Kiel
Trust management

We offer support and advice to people who have problems managing their limited financial resources by using our trust account. In particular, we ensure that these funds are used for the intended purpose when securing essential living expenses, rent payments, energy supplies and other priority payment obligations via a trust account. At the request of those affected, support and referral to appropriate regular services is provided.

Emergency homeless shelter for families and couples Kiel-Wik

The municipal emergency shelter for homeless families and couples in Kiel offers a temporary place to stay. Our team offers personal support and care, crisis intervention and, if necessary, referral to social services.

Contact
Wohnungslosennotunterkunft für Familien und Paare Kiel-Wik
Jasna O'Sullivan
Arkonastraße 1
24106 Kiel
Emergency homeless shelter Kiel Diedrichstraße

The municipal emergency shelter for homeless men in Kiel offers a temporary place to stay. Our team offers personal support and care, crisis intervention and, if necessary, referrals to social services.

Contact
Wohnungslosennotunterkunft Kiel Diedrichstraße
Jasna O'Sullivan
Diedrichstr. 22a
24143 Kiel
Kiel: City map for people in emergency situations

For people in personal emergencies, we have developed a city map that provides an overview of all the important contact points in Kiel. This complements the services offered by our station mission.

You can find the city map here:

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